FAQ

Find answers to common questions below. If yours is not listed, email us at the support section.

  1. Scan the QR code
  2. Register your item
  3. Stick on KWICKEY
  1. Scan the QR code
  2. Register your item
  3. Attach the tag
Your reward sticker or reward tag shows the finder the amount the moment the code is scanned. You decide how high the displayed finder reward is — and you can adjust the amount at any time. It is only payable when the lost item is returned. The reward is freely chosen and paid in cash at handover (no charge from your account). Often a simple thank-you is enough for the finder.
The reward sticker is a weatherproof QR code sticker for phones, laptops, wallets or ID cards. The reward tag is the stainless steel version for keys, luggage, backpacks or collars. Both show the finder your contact details and the reward you set yourself. No app, no battery, no subscription.
Trains, subways, taxis, buses, airports, planes, stations, restaurants, cafés, bars, clubs, supermarkets, malls, gas stations, hotels, gyms, rental cars, cinemas, theaters, parks, beaches, stadiums, festivals, hospitals, offices, cable cars, campsites, cruise ships, universities, libraries, laundromats, museums — and many more.
With the reward sticker: smartphones, laptops, tablets, cameras, photography gear, headphones, drones, AirPods, wallets, bank cards, watches, ID cards, passports, licenses, toys, books, binoculars, power banks, glasses, Ledger, important documents, diabetes cases. With the reward tag: keys, luggage, backpacks, handbags, bags, instruments, dogs & cats.Smartphones, laptops, tablets, cameras, photography gear, headphones, drones, keys, luggage, AirPods, wallets, backpacks, bank cards, watches, handbags, ID cards, instruments, passports, licenses, toys, books, bags, binoculars, power banks, glasses, Ledger, important documents, diabetes cases, dogs & cats.
Yes. Finders can reach you via WhatsApp, email, and social media. Contact works worldwide at no extra cost.
No. Any smartphone camera is enough to see contact details and the finder reward.
In anonymous mode the finder does not see your phone, email, address or social profiles — only first name, item, message and reward. The finder leaves their own contact details. You get an email right away and can reach them yourself.
Yes. Phone, email, address and social media profiles stay hidden. You decide whether the finder may contact you directly or you stay anonymous.
Yes. KWICKEY® is built with our own software.Yes. The service is built on our own software. Unlike many providers, we do not use third parties to generate QR codes. All data is transmitted encrypted and stored on servers in Frankfurt am Main (EU).
KWICKEY® is valid indefinitely and costs a one-time €14.99. No subscription. No hidden fees. Weatherproof, UV-resistant, scratch-resistant coating.
Yes. Reward stickers and reward tags are reusable: remove the item and add a new one. Free of charge.Yes. Remove the item and add a new one. Free of charge.
Yes. KWICKEY® is a great gift for friends and family. Save with bundle offers from 2 stickers onward.
Yes. KWICKEY® offers a 90-day money-back guarantee. If you are not satisfied, we refund the full amount you paid.
Find My relies on other Apple devices via Bluetooth and shows where something is. KWICKEY® shows that an item is yours and how to reach youOur tag shows that an item is yours and how to reach you — no app, no Bluetooth, works on any smartphone.
GPS trackers do not prevent theft. Tracking stops when the battery dies. KWICKEY® reward stickers and reward tags show a finder reward and work without batteries or extra hardwareOur tag shows a finder reward and works without batteries or extra hardware — theft is less attractive.
Apple Pay, Visa, Mastercard, PayPal, American Express, and Google Pay.
  1. Select the item
  2. Tap “Remove” at the bottom
  3. Confirm

Still have questions?

Email us — we usually reply within one business day.

info@kwickey.com