Q & A
May I enter contact details of other people?
Yes, that’s allowed – and often a good idea. If you’re not reachable on your own phone number, the finder can contact you through friends or family to arrange the return directly. Make sure you have their consent.
How much does one KWICKEY® cost?
KWICKEY® costs €12/year.
How is the reward paid?
How you pay the reward is entirely up to you.
Which colors are available?
Neon yellow, neon pink and silver.
What size is KWICKEY®?
KWICKEY® is the size of a 2-euro coin.
How much is the shipping cost?
In Germany, Austria, and Switzerland, shipping is free. For deliveries to other countries, shipping costs may apply and vary by destination. These costs are clearly displayed during checkout before you complete your order.
Which valuables can I protect with KWICKEY®?
Tavel & Everyday Items
• Suitcase
• Bags
• Wallet
• Keys
• Passport
• ID Card
• Bank card
• Card holder
• Sunglasses
Electonics & Technology
• Smartphone
• Laptop
• Tablet
• Camera
• Drone
• AirTag
• AirPods
• Ledger
• Hair dryer
• hair straightener
• Electric shaver
Office & Study
• Documents
• Study folder
• Notebook
• Diary
Leisure & Hobby
• Bike
• Watch
• Binoculars
• Rifle
• Gun
• Musical instrument
• Toys
• Dog collar
Can I also give KWICKEY® as a gift?
Yes, but you can only activate and manage your ordered KWICKEY® in the account through which the purchase was made.
How can I cancel my KWICKEY® subscription?
You can cancel your subscription at any time. Simply select the desired contact card in the overview and click “Delete” at the bottom.
How much should the reward be?
You decide how much each item is worth to you.
Can I reuse KWICKEY®?
Yes. Carefully peel off and stick it to the desired spot.
Does the finder need to install an app?
No. KWICKEY® works completely without an app—for both owners and finders. A smartphone with a camera is enough to scan the QR code.
Braucht der Finder eine App?
Nein. Der QR-Code kann mit jeder Smartphone-Kamera gescannt werden.
Who can see my data?
Only people who scan your KWICKEY® code. You decide which contact details are visible.
Which payment methods are accepted?
You can pay by Apple Pay, Visa, Mastercard, PayPal, American Express and Google Pay.
Can I manage multiple contact cards?
Yes. You can create and manage as many contact cards as you like – for example, for keys, bags, laptops, or suitcases.
Is there a money-back guarantee?
Yes. You can cancel within 14 days of delivery without giving any reason.
[Exit]